LogoUp.com Reviews

Shipping is high. Everything else is great.

Great products and timely shipping.

This company has slowly become horrible. It is now extremely overpriced charging as many fees and additional charges as they can think of and it takes a ridiculous amount of time to get an order done. Ordering small amounts is supposed to be a perk of this website but it takes longer than if you order large orders from anywhere else and by the time you get your FINAL price your paying way too much per item. Do yourself a favor and shop somewhere else. Read the other reviews. It’s all the same.

SIXTY TWO DAYS since my original order and still NO PRODUCT!! Logoup didn't waste any time taking payment. My first order was a complete mess. I sent items back to give them a chance to make things right. Over thirty days since I returned my order to be redone and I still have no product. Also, they were out of stock on my original shirts so.i had to order different shirts. No big deal except that the new shirts were cheaper. I have yet to see the difference reflected on my cc. I was offered NOTHING for the inconvenience. What a joke of a company!! Run far away from Logoup!

This company is a disaster. Paid $135 for shipping. When I inquired on why these costs were so high, they said they were "standard fees". The hats took over 2 weeks to ship. When I asked where they were, and why charges were so high, my order was cancelled after I told them not to cancel. Do not ever order anything from this company.

I run a little business where I take people on camping trips and I like to sell custom camping merchandise as well. The thing is I’m very particular about what brands of outerwear I sell so I needed a custom apparel company with a huge selection. LogoUp was perfect for this. They have all the brands I needed like North Face, Columbia, and Carhartt. Not only that, I occasionally have to make some small orders when I’m out of stock for less popular items and there is no minimum order size and small order fee. I also don’t have to pay any setup or application fees since my logo is on file. And pro tip, if anyone else is selling merchandise their custom pages make it really easy to order and restock. Gotta give it to LogoUp, they really are a reliable and honest service.

It was my first time getting any custom apparel and I wasn’t really familiar with the embroidery process. I started using the love chat option and I got a response immediately. Just a couple minutes later I was on the phone with an employee who helped me out throughout the entire ordering process step by step. Everything was made easy for me at LogoUp.com and my products came out awesome. I definitely recommend LogoUp!

This company has poor customer service and just service in general. The addressed me by the wrong name, took away a discount when I went to check out and when I went to write them about it they said they'd honor it because I was new ...but it wasn't even the same discount!

Great customer service!

I have used LogoUp.com a few times now and I absolutely love it. I run a small pest control business in Florida and I always need some extra hats laying around in case we hire some new employees. Whenever I’m about to run out of hats I place an order for normally 10 Richardson 112 Trucker Hats. They sell these hats a great price and offer a ton of standard and premium color options. They had my company’s exact colors and I’m sure they will have yours too as they have so many options. These particular hats are also very comfortable and have a mesh on the back that keeps you cool during the summertime, perfect for a business like mine. The fact that my order is only 10 items is not a problem at LogoUp as they won’t charge you a small order fee or require a minimum order size like how some other companies do.
I think the best thing about LogoUp.com is how they keep your logo saved on file, so I can easily replace orders and not have to pay the setup fee every time. It saves me a bunch of time and money. Their shipping is reliable and always comes in the time frame that it predicts. I normally use the cheapest shipping method that consistently takes about two weeks to come in, but there was one time that I just hired a new guy and didn’t have a hat for him so I needed the shipment to come in fast. I selected the fastest shipping option and it only took about three days to come in!
The embroidered logos always come out awesome and have no problem in the wash.
Overall, I’m a huge fan of LogoUp.com. Like I said I have placed a few orders here and I have had zero complaints. Great family-run business!

Easy to use service for a quality product. Been ordering my companies apparel from LogoUp for many years and will continue to do so. People complain about such minor issues but LogoUp is a stand up company and has quality products/embroidery.

Great product and timely delivery